Effective date: 25-Aug-2023
1. Personal data collection and use
We may collect several types of personal data from you for various purposes to provide and improve our services. The types of personal data we collect may include:
- Contact information such as your name, email address and phone number
- Billing information for purchases or services
- IP address, browser type, and usage information through cookies and similar technologies
- Other information you choose to provide to us voluntarily
We use your personal data for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support and respond to your inquiries
- To process payment transactions for services rendered
- To improve and personalize our services based on user preferences
- To monitor the usage of our website and gather insight for analytics and research
2. Data processing legal basis
We process your personal data based on the following legal bases:
- To fulfill our contractual obligations with you
- To comply with our legal obligations
- To protect your vital interests or the vital interests of others
- To carry out a task in the public interest or in the exercise of official authority
- For our legitimate interests, provided they do not override your fundamental rights and freedoms
3. Data retention
4. Data security
We prioritize the security of your personal information and employ industry-standard measures to protect it against unauthorized access, alteration, disclosure, or destruction.
These measures include electronic safeguards and administrative processes that protect your information integrity and privacy. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Third-party services
We may employ the services of third-party companies and individuals to facilitate our services, provide assistance on our behalf, and analyze website usage.
These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. International data transfers
Your personal data may be transferred to and processed in countries outside of your jurisdiction. If your data is transferred to another country, it will be subject to the data protection laws in that country.
7. Users’ rights
As a user, you have several rights regarding your personal data, which may vary depending on your location and applicable data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights include:
- The right to access, update, or delete the personal data we hold about you
- The right to correct any inaccuracies in your personal data
- The right to restrict or object to the processing of your personal data
- The right to data portability, allowing you to obtain a copy of your personal data in a commonly used electronic format
- The right to withdraw consent at any time if we rely on consent as a legal basis for processing your personal data
Please note that we may require certain identification from you in order to authenticate your request and fulfill your rights. We will endeavor to respond to your requests promptly and within the timeframes required by applicable laws.
8. Contact us
- Email: [email protected]
Thank you for trusting The Green Gardener with your personal information. We are committed to respecting your privacy and maintaining the security of your data.